Accessibility

Accessibility Statement

Home Medix is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.

Conformance status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

The Home Medix website (homemedix.com) is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some parts of the content do not fully conform to the accessibility standard.

Measures we take

Home Medix takes the following measures to ensure the accessibility of our website:

  • We have completed a site-wide accessibility remediation across our online store, addressing text alternatives for images, form labels and names, color contrast, keyboard operability, link and button naming, and page structure.
  • We test our website using automated accessibility tools and manual review.
  • We treat accessibility as an ongoing effort and re-evaluate as we add new features and content.

Known limitations

Despite our efforts to ensure the accessibility of the Home Medix website, there are some limitations. Below is a description of known limitations. Please contact us if you observe an issue not listed below.

Known limitations relate primarily to third-party tools and services that we integrate into our website but do not directly control:

  • Third-party embedded content. Certain features provided by third-party services (such as customer messaging, marketing, and eligibility or checkout tools) may include embedded elements that do not fully meet accessibility standards. We are working with our providers and monitoring their updates to improve these areas.
  • Third-party navigation aids. Some supplementary navigation elements are generated by third-party applications and are not fully within our control. We are evaluating alternatives and provider updates to address these.

Where a third-party component presents a barrier, our team is available to assist you directly and to provide the information or complete the transaction through another channel.

Feedback

We welcome your feedback on the accessibility of the Home Medix website. If you encounter accessibility barriers or need assistance with any part of our site, please let us know:

We aim to respond to accessibility feedback within 5 business days.

Compatibility with browsers and assistive technology

The Home Medix website is designed to be compatible with current versions of major web browsers and commonly used assistive technologies. If you experience difficulty with a specific browser or assistive technology, please contact us so we can assist you.

Assessment approach

Home Medix assessed the accessibility of this website by self-evaluation, using a combination of automated accessibility testing tools and manual review against WCAG 2.1 Level AA success criteria.

Date

This statement was created on July 1, 2026 and reflects the current state of our accessibility efforts. We review and update it periodically.